How can I unfreeze my account?
The fastest way to get your Venmo account reinstated is to use a debit card to pay back the amount owed. Paying with your bank is also an option, but keep in mind these payments can take a few days to process. In any case, once Venmo receives the funds to cover the failed payment, your account will be reinstated. Credit cards cannot be used to pay back a negative balance.
Please note that if you decide to pay back the amount you owe with a bank account, we’ll show you an estimated date of arrival. You can check the status of your payment by tapping the “Account Recovery Payment” in your transaction history. The funds will take 3 to 5 business days to post in your Venmo account, so thanks in advance for your patience!
If you’re unable to pay back the full amount, you can make a partial payment by editing the repayment amount. Before selecting “Pay,” tap the payment amount and enter the amount you’d like to pay.