Venmo Identity Verification

How to Set Up a Venmo Account?

Venmo has been notifying our users that we need to verify their identity in the Venmo app. We appreciate you being careful with your personal information and always advise avoiding emails that may seem suspicious. In this case, handling identity verification in your Venmo app helps confirm the request is really from us.

If we’re unable to verify your identity by the date specified in the email you received, we won’t be able to continue offering you the use of a Venmo balance for making payments. You’ll still be able to receive payments and transfer the money you receive out to a bank account. You’ll also still be able to make payments to others using a linked debit card, credit card, or bank account. You just won’t be able to use money in your Venmo account to make payments. 

How do I verify my identity in the app? 
In your Venmo app, go to the “Me” tab tapping your picture or initials
Tap the Settings gear in the top right
Tap “Identity Verification”
The on-screen prompts will guide you through the process.  You can only do this in the Venmo mobile app, not the Venmo website. 

How long will this take?    
Typically, the identity verification process only takes a few minutes.

Sometimes, our automated ID verification process doesn’t work because the information is unavailable or your name/address has changed. In that case, we’ll ask you to send us documentation in the app that confirms your identity.